Get to know our
Board of Directors

Tania Blench

HR Director

Michael Hale

Deputy Operations Director

Joel Chapman

Head of External Affairs

Patrick Newall

Head of Legal

Phil Brown

Head of Commercial

Sarah Thomas

Head of Credit Control

James Kacperek

Head of Billing, Registration and Losses

Derrick Brewer-Dalziel

Head of Vendor & Resource Management

Jordan Benbow

Head of Smart Metering

Chris Thompson

Head of Commercial Finance

Daniel Worth

Head of IT

Alison Gwilliam

Head of Customer Projects

Tania Blench

HR Director

Tania is a highly skilled HR professional with an MA in Human Resource Management and substantial experience in senior HR positions internationally and in the UK.

Throughout her career, Tania has worked in various sectors including hospitality, housing and energy, and has over 20 years’ experience in all areas of Human Resources with a strong focus on HR strategy delivery, employee relations and performance management.

In her role as Group HR Director, she is responsible for managing the HR and Learning and Development functions across the group of companies, as well as developing and implementing HR initiatives in line with organisational objectives.

In her spare time, Tania enjoys a range of activities including spending time with her family.

Michael Hale

Deputy Operations Director

Mike has over 10 years’ experience within the utilities industry and has a wide knowledge base thanks to working in a variety of positions at BES from field-based work and back office operations management, to contact centre management.

As Deputy Operations Director, Mike oversees the Collections, Billing, Registration and Loss, Customer Excellence, Vendor and Resourcing, and Quality teams. His role involves managing all operational functions to ensure a customer focus is maintained, as well as improving employee engagement and streamlining processes to make sure the business is running as efficiently as possible.

In his spare time, Mike plays in goal for North West Counties League Premier Division club Northwich Victoria.

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