BES Careers

BES Utilities values its employees and places them at the heart of the company

We are always on the look-out for new people to join our company and you could be that person. Take a look at the individual role descriptions below for each different team within the company and then apply if you think you could be part of this successful business;

Assistant Accountant

The Assistant Accountant is a key role within the Group Finance team, with direct responsibility for producing and analysing the performance for some of the group entities, and providing support to the wider functions of the team. 

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Vacancy Reference:
Location: Fleetwood
Employment Type: Permanent
Salary: Competitive
Closing Date:

Role and Responsibilities

  • Preparation of management accounts for entities within the group, including variance analysis and liaison with operational managers, and balance sheet reconciliations.
  • Be a point of contact and provide day to day finance support for the group entities in your portfolio.
  • Assist in the design and implementation of new budgeting and monthly reporting processes across the group, taking ownership for deployment for the companies you manage.
  • Support the Group Financial Controller and other members of the Finance team with:
    • HMRC returns (VAT, Corporation Tax, P11ds etc)
    • HMRC returns (VAT, Corporation Tax, P11ds etc)

    • External Audit

    • Banking and Treasury Management

    • Production of Group Accounts

    • Board reports

    • Preparation of Bank and Balance Sheet Reconciliations

    • Maintenance of Fixed Assets and calculation of Depreciation

    • Assist with Credit Control including review of Aged Debt and Cash Flow Reporting

    • Support Payroll and Payment processes including the authorisation of Payments

Knowledge and skills

  • Understanding of finance in a Small/Medium sized owner managed organisation AND/OR in a larger corporate style business.
  • Self-starter comfortable working under own direction and within the team
  • Analytical, able to interrogate data and provide insight using Excel/other tools
  • Experience of accounts preparation and HMRC returns
  • Good communication skills and ability to engage/support non-finance colleagues

 

Qualifications and Education Requirements

  • AAT qualified / part-qualified in CIMA/ACCA and committed to becoming professionally qualified (study assistance will be provided)
  • Minimum 3-5 years‘ experience in a finance role
  • Good understanding of accounting principles and techniques
  • Experienced using SAGE or other comparable accounting software
  • Strong MS Office skills / advanced excel skills

 

Competencies (Examples below)

  • Solution focused with can do attitude
  • Able to explain and interpret financial information, provide the “story” behind the numbers
  • Ability to work to tight deadlines
  • Good understanding of accounting principles and techniques
  • Driven by a desire to make improvements
  • Passionate about customer experience
  • Able to work in fast pace environment

Security (ISO27001)

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IT 2nd Line Support Engineer

Working in a team of 7 reporting to the IT support manager you will be required to provide effective 1st and 2nd line IT support to the internal businesses and 3rd party partners. As well as providing support services you will be required to work on existing and future improvement projects across various disciplines in line with the IT and Change roadmap. There will also be a requirement to document all work to an acceptable standard, provide mentoring, and support to junior team members.

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Vacancy Reference:
Location: Fleetwood
Employment Type: Permanent
Salary: Competitive
Closing Date: 02/07/18

Role and Responsibilities

  • A good IT technical knowledge across multiple areas to enable quick and accurate diagnosis of problems.
  • Ensure all system changes are undertaken to agreed standards of quality, service and security.
  • Input and maintain data in the Freshservice ticketing system, including creation of reports for performance and improvement monitoring.
  • Prepare and maintain documentation for review by peers for the effective implementation and support of ICT systems.
  • Provide Peer review capabilities of documentation by 1st line support to ensure fit for purpose and act as their mentor.
  • Deal with all types of customer enquiries via face to face, email, ticketing system and remote over the phone.
  • Ensure that all processes are carried out in accordance with current legislation, regulations and policy, with particular emphasis on GDPR, PCI, DCC and ISO27001.
  • Support of internal network predominantly using HP switches and Dell Sonicwall firewalls.
  • Installation and support of PCs and Servers remotely and on-site (Win7/10, 2008R2, 2012, 2016).
  • Ability to support and maintain Microsoft technologies including AD including GPO, DNS, DHCP, RDS, PowerShell.
  • A clear understanding of Office 365 including installation and migration and day to day management tasks.
  • Microsoft Exchange 2010/2013 (on-prem and online)
  • Administration of company Phone systems Skype, 3CX.
  • Pro-actively maintaining system patching by using WSUS, investigating and resolution of any associated errors.
  • Some out of hours’ work will be required.
  • Some international travel may be required to support our South Africa overseas office.

Candidate Requirements/Competencies

  • 3+ years’ relevant IT experience supporting both in house and external parties.
  • The ability to work in a fast-paced dynamic environment where priorities can change rapidly.
  • Excellent technical skills and experience gained from working within complex Desktop, Mobile and Application environment remotely and on site across multiple locations.
  • Good experience of on premise infrastructure and application architectures. 
  • Experience of advanced problem management and troubleshooting techniques, performance and capacity reporting using various tools. 
  • Good understanding of security best practices, particularly in relation to PCI and ISO27001 compliance.
  • Being an innovative and positive team player with excellent communication and service skills, confident in communicating technical issues to non-technical staff and managing the demands of non-IT staff and senior stakeholders. 
  • An eye for detail and the ability to document technical handovers to other support team members.
  • An ability to prioritise and schedule work is essential, within a high-pressured environment.
  • The ability to escalate tasks to 3rd Line Support when the need arises.
  • Experience working with VMware and Veeam technologies.
  • Some customer service experience to deal with staff/phone issues.

Candidate Desirables

  • Relevant IT qualification (e.g CompTIA A+, MCSE, CCNA)
  • Experience working with one, some or allof the following technologies –

Mimecast, Forcepoint, Dell Sonicwall , HP Switches, Office 365 enterprise suite, Freshservice, LANsweeper, 3CX.

  • Experience working with public and private cloud SaaS, IaaS and PaaS platforms.
  • Mobile device management.
  • Experience working in an ITIL environment.

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Software Developer

BES Utilities is an independently owned company, based in Lancashire. It aims to be the lead supplier of gas and electricity to small and medium enterprises, providing first rate utility services across the UK.

We have a fantastic opportunity for a Software Developer. We are looking for an enthusiastic, organised, quick learner to join our company for a long term career with us!

You will be highly motivated and able to use your initiative in a busy environment.

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Vacancy Reference:
Location: Highbury Stadium, Fleetwood
Employment Type: Full Time/Permanent
Salary: Competitive
Closing Date: 8th June 2018

Role and Responsibilities

Software Developer is a hands on development role that will be split between technical development and team mentoring and skills building.

The Software Developer will be expected to have an understanding of the software development life cycle and project management methodology, and be able to demonstrate a systematic, disciplined approach to problem solving.

Key Responsibilities

  • Work with the business analysts to identify technical solutions for business requirements
  • Mentor and build the development teams from a technical and development perspective
  • Develop, modify and maintain the internally developed applications across the business
  • Providing expert advice and support when systems are being upgraded or installed
  • Ensuring written technical documentation is created and maintained to support the user documentation provided by the business analysts
  • To develop and maintain positive relationships with partners and stakeholders
  • To provide clear and cogent reports to required deadlines for the development team manager and key stakeholders as required
  • To work with the development manager to implement development standards

Knowledge and Skills

  • C#.Net - 5+ years experience
  • ASP.Net - 3+ years experience
  • SQL (T-SQL) - 5+ years experience
  • Microsoft tools - Visual Studio 2013+, SQL Server Management Studio
  • CSS
  • Javascript/jQuery
  • LINQ
  • Web services
  • Unit testing
  • High level of analytical and problem solving skills

Qualifications and Education Requirements

  • Degree educated or equivalent - Programming, Computer Science or related field
  • 5+ years working as part of a development team in a C# role

Applications:

Send your CV and a cover letter providing full details of why you feel you would be suited to this role to recruitment@besgrp.co.ukThe closing date is 8th June 2018.

Please note if successful you will be required to attend an interview with the hiring manager within 1 week of the closing date.

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Human Resources Manager

BES Utilities is an independently owned company, based in Lancashire. It aims to be the lead supplier of gas and electricity to small and medium enterprises, providing first rate utility services across the UK.
We have a fantastic opportunity for a Human Resources Manager. We are looking for an enthusiastic, organised, quick learner to join our company for a long term career with us!
You will be highly motivated and able to use your initiative in a busy environment.

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Vacancy Reference:
Location: Fleetwood
Employment Type: Permanent, Full-time
Salary: Competitive
Closing Date: 11th June 2018

A fantastic opportunity for an experienced HR professional to join a successful fast paced, dynamic business!

The Business:

BES Utilities are an independently owned group of companies, comprising of Business Energy Solutions Ltd, BES Commercial Electricity Ltd and BES Telecom Ltd based in Lancashire. BES utilities aims to provide first rate utility services to businesses across the United Kingdom. This is an exciting time to join the centralised HR team and you will play a fundamental role in supporting the Group Head of HR in delivering the HR strategy going forward.

Responsibilities and Duties

General

1. To provide a pro-active HR service to ensure managers receive appropriate advice, guidance and coaching on key HR issues.

2. Lead, empower and coach the HR team ensuring they are supported and motivated in roles.

3. To provide the Senior Management Team and employees with clear, professional expertise and advice which supports the achievement of the company’s        objectives and embraces best practice, innovation, continuous improvement and meets regulatory and legislative requirements.

4. To provide excellent standards of service and ensure the HR function is managed within the overall aims of B.E.S.

5. To ensure effective internal communication tools are in place and utilised effectively to ensure all employees are informed of new developments, initiatives and changes.

6. Monitor and review the effectiveness of HR policies and practices against key HR performance indicators, external benchmarks and current best practice.

7. Where appropriate and in conjunction with the Group Head of HR, introduce improvement plans and initiatives.

8. To prepare reports for the Group Head of HR and the Board on HR related issues highlighting key developments, recent changes, key issues and potential business risks.

9. Monitor payroll and make appropriate amendments to pay scales following annual increments and rates of pay.

10. To provide support across the Group as and when required in relation to all aspects of HR.

Recruitment

1. To manage all recruitment activities ensuring talented and diverse individuals are attracted and retained within the organisation. To ensure rigorous, fair and legal selection procedures are implemented and followed.

  • To be responsible for the effective management of all recruitment checks ensuring legal requirements are complied with, including, references, medical clearance and immigration/asylum checks.
  • To maximise the use of succession planning to ensure future recruitment needs can be met and talent is retained and developed within the organisation.

Employee Relations

1. To manage the performance management process ensuring individuals are motivated and engaged to allow them to develop and reach their potential.

2. To effectively manage all employee relation issues, ensuring legal risks are minimised and best practice is adopted in all dispute resolution issues. To advise and coach managers on the successful resolution of all employee relation issues.

3. To provide high-level advice across on HR issues, reporting potential risks to the Group Head.

The tasks and responsibilities listed are not exhaustive and are a guide to core service delivery. These duties are subject to periodic review and may be amended to meet the changing needs of the business.

Responsibilities of All Employees

The post holder is expected to;

· Carry out other similar reasonable duties according to the business needs.

· Undertake any training relevant to the requirements of the role.

· Comply with health and safety procedures and safe working practices.

· Adhere to data protection procedures, ensuring that sensitive business data remains confidential.

 

Please send your CV and a cover letter providing full details of why you feel you would be suited to this role. The closing date is 11th June 2018.

 

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Group Learning & Development Trainer

This role is to assist in equipping employees with the knowledge, practical skills and motivation to carry out work-related tasks and to help with the ongoing, long-term improvement of employees’ skills, enabling them to fulfil their potential within the organisation

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Vacancy Reference:
Location: Fleetwood
Employment Type: Permanent
Salary: Competitive
Closing Date:

Key Responsibilities

  • Design, development, implementation and delivery of continuous training plans for BES and the group.
  • Continuous delivery, design and development whilst making recommendations for continuous improvement of the BES induction programme for all new starters.
  • Effective management of training resources including updating and archiving as required for both workshops and eLearning.
  • Develop and implement new eLearning courses for department and business needs, whilst effectively managing the administration for the site.
  • Continuous evaluation of all training providing the effectiveness of training and development across the business.
  • Provide feedback to senior management, detailing the effectiveness of training and development across the group.
  • Co-ordination and supporting external training providers for NVQ work-based qualifications.
  • Effectively conduct both group and 1-2-1 training as required, including co-ordinating Lynda.com.
  • Maintain an accurate record of staff training and development.
  • Organise and co-ordinate training events including: arranging dates venues, communication, room layout and resources.

 

Qualifications/ Education & Role Requirements

  • Hold a training or teaching certificate (desired).
  • Experience in an L&D role delivering and developing training resources (essential).
  • Experience of designing eLearning courses (desired).
  • English & Maths GCSE Grades A-C.

 

Competencies (Examples below)

  • Excellent communication skills, both verbal and written, with ability to stand up and deliver to a group through to a wider audience.
  • Excellent p.c. skills including Microsoft word, excel and power-point.
  • Approachable, personable and can develop good working relationships from a junior level through to senior management.
  • Good organisation skills, including time-management, ability to work on own initiative.
  • Working as part of the wider Learning & Development team.

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Business Analyst

BES Utilities is an independently owned company, based in Lancashire. It aims to be the lead supplier of gas and electricity to small and medium enterprises, providing first rate utility services across the UK.
We have a fantastic opportunity for Business Analyst. We are looking for an enthusiastic, organised, quick learner to join our company for a long term career with us!
You will be highly motivated and able to use your initiative in a busy environment.

Read More

Vacancy Reference:
Location: Fleetwood
Employment Type: 35 per week, Monday - Friday 9.00 am - 5.00pm
Salary: Competitive
Closing Date:

Change Management 

  • Oversee the Request For Change (RFC) Triage process
  • Administrative support providing necessary inputs/outputs for Change Advisory Board (CAB)
  • Provide documented requirements for changes/projects
  • Manage & Report task delivery and Risks/Actions/Issues/Dependencies of small changes/projects
  • Drive effective prioritisation of Changes
  • Liaise with 3rd Party PM to Co-ordinate and manage Releases (including co-ordinating testing)
  • Liaise with internal Dev Lead to Co-ordinate and manage BES Releases (including co-ordinating testing)
  • Provide Analyst support to Project Managers for Large Projects  

Incident Management 

  • Triage Systems related bugs and resolve or ensure they are allocated to correct team and/or 3rd Party
  • Raise & Monitor progress of Bugs on 3rd party Helpdesk tool
  • Ensure all Systems related bugs have adequate and appropriate details
  • Chase and Report progress on bug resolution for internally and 3rd party resolved bugs

Business Analysis 

  • Support & Quality Review of Business Process Mapping 
  • Identify Business Process Improvement opportunities
  • Definition & Analysis of Data to support monitoring and improvement of Operational performance
  • Lead development of IT Helpdesk tool automation and workflow development
  • Monitor and maintain IT related Risks and mitigating actions

Candidate Requirements/Competencies

  • Written and verbal communication, including technical writing skills
  • Proficient in the use of MS Office tools including MS Project & Visio
  • Understanding of systems engineering concepts
  • Attention to detail
  • Proven organizational skills
  • The ability to conduct cost/benefit analysis
  • Ability to drive continuous improvement
  • Stakeholder Management, including the ability to challenge where necessary

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