Important customer security message: We are aware of a number of customers recently being targeted by calls from an unknown third party, claiming to be BES Utilities.  Please remain vigilant and, if you have any concerns about the identity of a caller, please contact us immediately.  You should not disclose your personal or business details unless you are confident you are speaking with a genuine caller.  

We are enhancing our procedures in response to this fraudulent behaviour, which means we may require more information from you before carrying out certain requests (for example, updating contact details or opening/closing accounts).  We appreciate your patience as we work hard to keep your information safe.

For additional security, we recommend setting up a password on your account in order to help with identification.

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We’re here to help from 8.30am to 5.30pm, Monday to Friday.

Phone - 0344 5678 427

Calls to 03 numbers cost the same as a local call from landlines, and are generally covered by the inclusive minutes on mobile plans. Please check with your network provider for full details on call charges.

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BES Utilities, Parkside Stand, Fleetwood Town Football Club, Park Avenue, Fleetwood, FY7 6TX

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