By phone
0344 5678 427
Call one of our friendly UK based team, we're here to help, Monday to Friday, 08:30 - 17:30.
By email
customerservices@besutilities.co.uk
Alternatively, use our live chat function at the bottom right of this page.
By post
BES Utilities
Parkside Stand
Fleetwood Town Football Club
Park Avenue
Fleetwood
FY7 6TX
By fax
0844 5678 428
We aim to respond to all fax correspondence within 3 working days.
IMPORTANT CUSTOMER SERVICE UPDATE!
We recently contacted you to let you know about
our planned system upgrade and migration of all electricity and gas customer accounts.
Click here to read the full story
View our call charges.
The cost of calls to 0844 numbers may vary so please check with your provider for exact charges.
Calls may be monitored and recorded for training and security purposes.
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View our opening times.
We are open every Monday-Friday, 8:30am-5:30pm. We are closed on Bank Holidays.
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BES promotes the use of email in the interests of resolving queries as quickly as possible.
If you would like us to respond by letter, please make this clear when you contact us.
Please remember to include your BES account reference on any correspondence you send.