Get in touch

We recommend logging into your Online Account on a regular basis to submit meter readings, view your invoices and keep your details up to date. If you require any further assistance we have further options below.

Live Chat

You can chat to us live, Monday to Friday, 8:30am to 5pm by clicking the 'Chat to us' button in the lower part of the screen.

Call Us

You can give us a call Monday to Friday, 8:30am to 5pm. Calls to this number cost the same as a local call from landlines and are covered by inclusive minutes.

0344 5678 427

Email Us

You can email us anytime. We have a few different emails you can choose from depending on what you need.

See More

Post To Us

BES Utilities, Parkside Stand, Fleetwood Town Football Club, Park Avenue, Fleetwood, FY7 6TX.

You can use any of the following three emails to contact us:

To add an additional contact:

To request account termination:

To provide a picture of your meter read:

If you are a solicitor and wish to discuss a business energy claim, please contact:

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