We are here to support you.
Here at BES, as the Covid-19 lockdown measures ease, we’re working hard to get back to normal as quickly as we can, and our metering engineers are preparing to get back on the road. Rest assured, you will continue to receive the same high levels of service while we’re keeping our customers and employees safe.
We recognise that these are still difficult times financially for many of our customers, so we advise you to keep checking the official government website to find out more about the help and support available.
In addition, BES is proud to partner with Business Debtline, a national charity providing free and confidential debt and cashflow advice and support to businesses and organisations throughout the UK. More information is available on the Business Debtline website here, or by calling them on 0800 197 6026.
The welfare of our customers is of paramount importance to us, so please keep us updated with meter readings so we can ensure the accuracy of your bills. If your business is struggling in any way, it’s important that you contact us as early as possible to let us know about your circumstances. The sooner we know about a potential problem, the more we can do to help.
We will continue to monitor and follow all relevant Government guidance to protect our customers, employees, and third-party agents during and after the Covid-19 pandemic.
For latest updates and frequently asked questions please visit our dedicated Covid-19 FAQs.