BES Smart Metering

Call us today for details of how to receive a FREE smart meter, bring an end to estimated bills and help reduce your carbon footprint!

We want to play our part in ensuring the UK’s energy infrastructure is fit for the next generation, and we understand how much our customers value receiving a bill that’s correct and only charges them for the energy they’ve used. This is why we’ve been installing smart meters free of charge, for over ten years. We’re committed to giving our customers the best smart meter experience with hassle free installation, so you can save time and energy.

Smart meters are self-reading gas and electricity meters that show how much energy you’re using. All energy suppliers are installing them as a part of the UK Government’s initiative to roll out 53 million smart meters to homes and businesses by 2025.

We’re committed to playing our part in the Government’s rollout of SMETS2 (current generation) advanced metering systems, and we will take all reasonable steps to install a SMETS2 meter wherever a meter is replaced or where a meter is installed for the first time.

From July 2021, all energy suppliers must comply with new obligations, set out by Government in relation to the UK smart meter rollout program.  These obligations include annual installation targets for all suppliers in the market, based on the percentage of eligible meter points and the number of advanced meters already installed.

Our installation targets for the third scheme year (01 January 2024 – 31 December 2024) are as follows:

Electricity: 0 meter points
Gas: 632 meter points

Previous Year performance:

Scheme yearFuelTarget NumberNumber of Smart Metering Systems installed
Year 1
01 January 2022 to 31 December 2022
Year 2
01 January 2023 – 31 December 2023

Benefits Of Smart Meters:

Smart meters are designed to make life easier for businesses. Once connected:

  • We’ll automatically receive regular smart meter readings
  • You won’t need to send us manual meter readings
  • You’ll get more accurate bills and only be charged for the energy you’ve used

We automatically receive readings from your smart meter, and how often we receive your readings is up to you; you can choose from monthly, daily, or half-hourly. Not only does a smart meter help improve the accuracy of your bills and reduce the need for you to send us a reading, but it also gives you the chance to reduce your energy usage and save money, by allowing you to monitor how and when your business consumes gas and electricity.

Key Benefits

Useful Links:

For information about the Department for Business, Energy and Industrial Strategy, please click here or for information on the industry regulator, Ofgem, please click here.

More information on energy efficiency is available from the Energy Saving Trust and Smart Energy GB.

BES Utilities is not responsible for the content of external websites

Smart Meter FAQs

It will cost you nothing. Suppliers install smart meters at no extra cost to the bill payer.

Smart meters are just as accurate as traditional gas and electricity meters, if not more so. All smart meters undergo a rigorous testing process to ensure they’re compliant with UK and EU legislation.

According to Department for Business, Energy and Industrial Strategy (BEIS), all smart meters have to pass the same safety regulations as any other in-house technology.

No, you do not need to have an internet connection for smart meters to work. Depending on your location your smart meters will communicate by either using existing mobile or radio signals currently in your area.

Yes, you can switch to BES if you already have a smart meter.

These are the second generation and more intelligent smart meters. SMETS stands for “Smart Meter Equipment Technical Specifications” but is more commonly referred to as SMETS. 

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