Payment Problems

We know these are tough economic times for some small businesses.

Business Debtline

At BES, we know these are tough economic times for some small businesses, so we’re committing to working with our customers to find payment solutions for those who may be struggling with their payments.

We want to help, but it’s important that you contact us as early as possible to let us know about your situation. To discuss any payment issues, please call our Credit Control Team on
0844 5678 427, or you can email us at

Alternatively, if you’d prefer to speak to someone impartial, you can contact Business Debtline.

Business Debtline provides free, confidential and independent advice to small businesses and self-employed people on how to deal with debt and cash flow problems. Phone 0800 197 6026 to speak to an adviser or visit for more information and advice.

To read about our partnership with Business Debtline, please click here.