Managing your account

You’ll find all our FAQs relating to managing your account

Your current electricity rate is shown on your monthly invoices.

The term of your contract can be found in your welcome pack with the contract prices (at point of sale) along with your agreed rates.

Direct Debit is the only payment option available to our customers. To complete a Direct Debit mandate, please click here.

A copy of our complaints procedure can be found here.

Your current gas price is shown on your monthly invoices.

We use cookies on our website to give you a better experience, improve performance, and for analytics. Find out more and control how cookies are used by clicking Cookie settings. By using this website you agree to the use of cookies.