SMART customers choose BES Utilities

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BES Utilities understand how important it is for customers to receive timely and accurate bills, which is why we pride ourselves on being smart-metering industry leaders, with over 70% of our electricity customers already benefiting from a free smart meter!

Smart meters work by using technology similar to a mobile phone, which means BES receives accurate and up to date meter readings every month without the need to visit your property. As well as helping to ensure you only pay for the energy you’ve used and reducing the need for estimated bills, smart meters also provide you with more detailed information about your energy usage, which can help reduce both your costs and your carbon footprint.

Since 2010, we’ve seen the benefits that smart meters bring, with meter reading accuracy consistently around 95% – We’re now exploring the latest gas smart technology, so that our gas customers can also start see the same results.

Marcus Cook, Head of Operations, said: “Smart meters are great news for customers and BES alike and we’re proud to be leading the way in this area. We aim to install a free smart meter for every electricity customer, which means an end to estimated bills and, at a time when many small businesses are struggling, helps customers keep an eye on their energy costs.”

Learn more about Smart Meters.

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